Absolute 5-Star Experience and Customer Support! After much deliberation and research, I originally bought the WalkingPad X25+ to use under my desk and for running. Ideally, I wanted a model with an incline, but couldn't find anything at the time that met my criteria for being compact and foldable, so I compromised. Shortly after my purchase, WalkingPad released the new G5i model featuring an incline. I reached out to their customer support team to discuss my options, and I was genuinely blown away by how accommodating and helpful they were. They went above and beyond to ensure I ended up with the exact model I needed—their service is truly top-tier. As for the G5i itself, it's fantastic. While it is quite weighty, it folds up exceptionally well for easy storage. It operates brilliantly as a flat walking pad under my desk during the workday, and the incline motion for running is super smooth. Paired with the Kinomap software, its versatility makes for an outstanding setup. Brilliant products backed by exceptional customer service. Highly recommended!
